Delivery

To make sure your costume arrives in tip top condition, we use Royal Mail’s Tracked delivery service which requires a signature on receipt. Orders are dispatched within five to seven days.

Standard UK Shipping

We deliver to most postal areas in the UK for a flat rate of £4.99, irrespective of the size of your order. There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescales; you probably know if you live in one of these areas and if this is the case, please allow additional time for delivery.

If you are not home to collect your parcel, Royal Mail will try and deliver to your immediate neighbours; otherwise, they will leave you a card and return your parcel to your local sorting office for collection within 18 days.

BPFO

We welcome orders to all BFPO addresses which are charged at our UK flat rate of £4.99. BFPO Parcels are delivered to Mill Hill in London and onwards to your own destination via the BFPO network. There may be some product restrictions, but we will contact you if your order is affected by this. For delivery times please refer to the BFPO website.

We can only track BFPO parcel delivery to Mill Hill and ask that BFPO customers allow sufficient time to receive their goods, particularly non-European and distant geographies.

International Shipping

There may be additional postage charges if you live outside the UK. These charges will be calculated at checkout and service may be restricted to some locations.

Peak Season Deliveries

During peak seasons such as Halloween, World Book Day and Christmas, it may take us a little longer to dispatch your order, so please allow extra time for delivery.

Oversized Items

A few of our costumes are too large to be delivered by our usual Royal Mail service and can only be dispatched by courier. If this is the case, there may be additional delivery charges and we will let you know at checkout.

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